Gas House Lane Surgery is now using Accurx AI Scribe to help clinicians focus more on you during your appointment.
What is Accurx AI Scribe?
AI Scribe is a secure tool that listens to your phone or video consultation and creates a written summary for your GP to check and save in your medical record. This allows your GP to focus on the conversation, not the typing.
Why are we using it?
We are using Accurx AI Scribe to support clinicians with accurate note-taking, reduce administration time, and help improve the quality of your consultation experience.
What does this mean for you?
- Your clinician will let you know at the start of the consultation if AI Scribe will be
- You will always be asked for your consent before any recording takes
- The AI Scribe creates a summary only; it does not make decisions, store the recording, or replace the clinician’s judgement.
- Only your clinician can see and approve the final version of the consultation note before it is saved.
Your privacy and data
AI Scribe is built with NHS-grade security. The audio from your consultation is processed in real-time and not stored. The written summary is reviewed and edited by your clinician before it becomes part of your record.
How do I give or refuse consent?
You will be asked during your appointment if you agree to AI Scribe being used. If you are not comfortable, you can say no – this will not affect your care in any way.
Want to know more?
You can speak to our reception team, or read more about Accurx AI Scribe on our website or at: https://support.accurx.com/
Appendix: Privacy, Information Governance and Security
Accurx AI Scribe complies with NHS information governance standards and UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Key Points:
- **No audio is stored**: The audio from your consultation is processed in real-time and is not stored by Accurx or Gas House Lane Surgery.
- **Summary only**: The AI Scribe generates a draft consultation summary for your GP to check and edit. It does not make clinical decisions.
- **Secure processing**: All data is processed in accordance with NHS Digital’s Data Security and Protection Toolkit and ISO 27001 standards.
- **Access control**: Only authorised staff at Gas House Lane Surgery can access consultation summaries before they are saved to your clinical record.
- **Data minimisation**: Only the information required to generate and store the summary is used, and it is not shared outside the practice.
Accurx is fully compliant with all applicable NHS security and privacy requirements. If you have further questions, please ask your GP or speak to our Practice Manager.