Read our practice policies on these pages.
Practice policies
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Accessibility
Accessibility statement for Gas House Lane Surgery Gas House Lane Surgery is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No....
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...
Mission statement
Our goal is to provide easy access to a wide range of quality medical services. Everyone within our Primary Health Care Team is committed to providing the best care we...
AccuRx AI Scribe
Use of Accurx AI Scribe in your appointment Gas House Lane Surgery is now using Accurx AI Scribe to help clinicians focus more on you during your appointment. What is...
Travelling Abroad Prescribing Policy
Travelling out of the country for more than 3 months Patients who inform us they will be leaving the country for more than 3 months will be prescribed sufficient medication...
Did Not Attend Policy
Policy Statement Gas House Lane Surgery is committed to providing high-quality and accessible healthcare to all our patients. Missed appointments, also known as Did Not Attends (DNAs), have a significant...
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It would help us to run the...
28 days Prescribing Policy Guidance for patients
The NHS recognises that a 28-day repeat prescribing interval makes the best possible balance between patient convenience, good medical practice and minimal drug wastage. The British Medical Association notes that...
New Hay Fever and Allergy Medication Prescribing Rules
Changes to local NHS policy on prescribing hay fever medication In line with NHS England and other North East Clinical Commissioning Groups we no longer prescribe medication for hay fever...
Zero Tolerance Policy
Our Staff have the right to be treated with dignity and respect at all times. NHS staff should be able to come to work without fear of violence, abuse or...
Fear of Flying Treatment
At Gas House Lane Surgery we do not prescribe Diazepam and other medications for fear of flying on NHS Prescriptions. This is because of lack of evidence for the use...
Complaints procedure
1. Introduction Gas House Lane Surgery is committed to providing high-quality care and services to all our patients. We welcome feedback to help us improve and take complaints seriously in...
Date published: 7th February, 2024
Date last updated: 2nd March, 2025